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Privacy Policy

Last updated: January 2025

DayHero is operated by Finacta Ltd ("we", "us", "our"). We are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you use the DayHero website and application (the "Service").

1. Who We Are

Company name: Finacta Ltd

Product: DayHero

Company number: 09919926

Registered address: 01 Meadlake Place, Thorpe Lea Road, Egham, England, TW20 8HE

Registered jurisdiction: United Kingdom

2. Information We Collect

a) Information you provide

  • Name
  • Email address
  • Company or workspace details
  • User account credentials
  • Timesheet and usage data entered into the platform

b) Automatically collected information

  • IP address
  • Device and browser information
  • Usage data (pages viewed, features used, timestamps)
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and operate the Service
  • Authenticate users and manage accounts
  • Improve product performance and features
  • Communicate service-related updates
  • Maintain security and prevent misuse
  • Comply with legal obligations

We do not sell your personal data.

4. Legal Basis for Processing (UK GDPR)

We process personal data under one or more of the following lawful bases:

  • Performance of a contract
  • Legitimate interests (e.g. improving and securing the Service)
  • Legal obligations
  • Consent (where required)

5. Data Storage & Security

We take reasonable technical and organisational measures to protect your data, including:

  • Secure hosting infrastructure
  • Access controls
  • Encryption where appropriate

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service
  • Comply with legal or regulatory requirements
  • Resolve disputes and enforce agreements

7. Sharing of Data

We may share data with:

  • Trusted service providers (e.g. hosting, analytics)
  • Legal or regulatory authorities where required

All third parties are required to handle data in accordance with applicable data protection laws.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Request data portability

Requests can be made by contacting us at privacy@dayhero.co

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated policy.